You can not combine multiple discount/promo codes on an order.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">You can not combine multiple discount/promo codes on an order.&#xA0;</span> </p>

Can I combine multiple discounts / promo codes on an order?

Payment security on eu.captainfin.com is taken very seriously. Bank transactions are made secure by the Shopify Payments payment system. All information provided to process the payment is encrypted by means of the TLS protocol. These data can be neit

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style></p><p id="isPasted"><span data-contrast="auto">Payment security on eu.captainfin.com is taken very seriously. Bank transactions are made secure by the Shopify Payments payment system</span><span data-contrast="none">.&#xA0;</span><span data-contrast="auto">All information provided to process the payment is encrypted by means of the TLS protocol. These data can be neither detected, nor intercepted, nor used by third parties. Nor can they be retained by our information systems.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&#xA0;</span></p><p><span data-contrast="auto">Furthermore, purchases made on eu.captainfin.com comply with the 3D-Secure standard. 3D-Secure is a protocol developed by the Visa (Verified by Visa) and Mastercard (Mastercard Secure Code) international issuers to increase the security of on-line payments. This protocol depends on an additional control when a purchase is made online: in addition to the bank details, the purchaser is asked to enter an item of personal information enabling his bank to identify him and to validate the operation.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&#xA0;</span></p><p><span data-contrast="auto">For information: Shopify Payments is a technical service provider and does not deal with disputes relating to orders. They must be settled directly with eu.captainfin.com and/or your banking establishment.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&#xA0;</span></p><p><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">The accepted methods of payment on&#xA0;eu.captainfin.com are the following:</span></p><p><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">Credit card (VISA, Master card, Maestro, American Express, CB) and Paypal.</span></p><p><br></p>

Is online payment totally secure on your website?

Our online website offers the following payment options:- Credit card: MasterCard, Visa, American Express, CB, Maestro- PayPal

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Our online website offers the following payment options:<br>- Credit card: MasterCard, Visa, American Express, CB, Maestro<br>- PayPal<br></span> </p>

Which payment methods do you accept?

We currently do not accept a bank transfer or cash on delivery as payment for your order. You can pay your order with PayPal or Credit card.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">We currently do not accept a bank transfer or cash on delivery as payment for your order.&#xA0;<br>You can pay your order with PayPal or Credit card.</span> </p>

Can I pay for my order via bank transfer or cash on delivery?

You have to select PayPal at checkout and log into PayPal and complete the payment securely using your email and password.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">You have to select PayPal at checkout and log into PayPal and complete the payment securely using your email and password.</span></p>

How to pay with Paypal?

Available during business hours:
Monday - Thursday: 8am to 17pm
Fridays: 8am to 16 pm

New arrivals

All clothing

Fins

Accessories

Outlet

Captain Fin Europe

Payment

How can I track my order?

How can I obtain a copy of my invoice?

Does Captain Fin offer price adjustments?

Official Captain Fin websites

Can I modify or cancel my order?

What are the order preparation and shipment timelines?

How can I place an order online?

Can my order be gift-wrapped?

Why is the status of my order "cancelled"?

I haven’t received a confirmation email for my order, is it normal?

Has my order been placed?

Can I order over the phone?

Can I book an item?

Online order

I still have not received my order. What should I do?

Part of my order is missing, is this normal?

What do I do if my item(s) arrives damaged?

The tracking of my parcel shows that it has been returned to sender. What happens now to my order?

How can I track the delivery of my order?

What should I do if I am not present for the delivery of my order?

What countries do you deliver to?

Shipping

Do I have to create an account to place my order?

How can I delete my customer account?

How do I unsubscribe from the newsletter?

I have forgotten my password, what should I do?

Why should I create an Captain Fin account?

My Account

Why was I not refunded the full amount?

How long is the return period?

How long does it take to receive a refund from my online return?

Can I exchange an item?

What should I do if I receive a product other than what I have ordered?

Are the shipping costs also refunded if I return my order?

Is the postage free on returned items?

How do I return one or more articles?

What is your return policy?

Returns

What to do if I receive a defective product at a Captain Fin reseller (online or in a shop)?

WARRANTY POLICY

Warranty

Returns & Warranties

Am I able to purchase old Captain Fin styles?

Are your online products the same as those sold in your shops?

General

Product information

What happens to my gift card if i lose it?

Where can i use my e-gift card?

Where can i buy an e-gift card?

What is the remaining balance on my e-gift card?

How do i use my gift card in the online shop?

What happens to my gift card if i return my order, or just part of it, or if my order is cancelled?

Gift card

How can I reach the customer service?

What are the opening hours of the customer service?

Contact Us